Department of Management Sciences
Course Instructor: Dr. Ahmad Qammar
Subject: Organization Behavior
Group Members Name
Name Reg #:
Zeeshan Ali FA15-BBA-096
Azka Afzal FA15-BBA-018
Aleena Ihsan SP16-BBA-045
Brief Introduction About the Haier Pakistan(Pvt Ltd)
Haier Pakistan Pvt Ltd is a Chinese aggregate multinational purchaser and home appliances organization. This Company headquarter in Qingdao, Shandong region, in China.
Haier is the Leader in the home appliances market in Pakistan with an overall market share of 32%. Haier leads in most major Home Appliances categories including Air Conditioner, Water dispenser, Mobile, Washing Machine, Refrigerators & Deep Freezers. This is only company in Pakistan that producing locally assembles laptops.
Haier’s assembling plant is situated in the Haier Industrial Park in Lahore and sprawls 63 acres of land with a developed region of 1,000,000 sq. feet lodging different production lines. With a designed production capacity of 3,000,000 unit’s p.a. across all product category that discuss above and company portfolio will be expand rapidly.
Haier aggressively implementing a policy of taking Haier at the doorstep of the people. Haier Pakistan has Strong Distribution network, Strong sales and spreading arrange including 3,000 dealerships and committed deals shops covering the length and breadth of Pakistan. Similarly, Haier Pakistan have a strong equally supported networks of deals administration and running outlets are operated by well trained person.
About the Course Organization Behavior
Organizational behavior is the study of management principal and their practices of a human behavior within an organization. Transformation is the main focus in management of organization the result of theory into practice in OB that is effectiveness, efficiency and human resources development. The students of this subject are to more leadership role in the modern organizations. This subject provide well basic meaning of study to the student of OB. By studying this course students will learn the behavior of themselves and other people at work and able to learn how to create effective work groups to be successful in life.
In this subject, we study a lot of concept but we apply concept on above, mentioned organization.
Workforce Diversity is defined by range of different thing, variety and many others thing that distinguish each other. This difference is based on age, race, gender, ethnic, class, physical abilities, spiritual practices. There are two dimensions of Workforce Diversity are, one is Primary dimension and other is Secondary dimension. Primary dimension is age, sexual orientation, gender. Secondary dimension includes religion, geographical location, income, education.
Diversity at workplace can also take solution in an organization and diversity also creates problem in an organization. Diversity is harmless but also dangerous. Due to this many problems generate in the organization. Diversity is benefited and loss full for the organization.
According to the U.S. Equal Employment Opportunity Commission, a person with a disability is one who has a physical or mental impairment that limits one or more major life activities. The Americans with Disabilities Act of 1990 requires employers to make “reasonable accommodation” for disabilities. Even so, individuals with disabilities continue to face bias in the workplace.
The Diversity and Its Challenges in a Workplace:
Diversity is a major challenge faced by the businesses today. Many employers have the awareness about the diversity in the workplace. Because today business is expanding and organization will be diversified. So, the importance of Diversity at workplace is increase.
Generation gap is the one of the big issue employers are facing in this era, For Example, and the old school guys in 50s and 60s that give importance to the meeting and prefer the teamwork. And then there are the millennials from 90s and above work independently and lonely.
In better and healthy workplace, it is important to remove the generation gap, teamwork is good, embrace diversity and work with all employees together. With time, employees will manage things, understand each other, and respect the workforce diversity.
Employers may unintentionally be discriminating when they are advertising/recruiting by the language in the ad because some person can resist the change, they could not accept innovation.
In advertisement, conventional method is used by the company is brochure, news magazine, newspaper, banner, and billboard printings. When the access of social media is increase, recruitment and advertisement methods are change people hire a person through online sources, LinkedIn, Facebook, Rozze.pk, and companies own portals.
Advertisement or these social media website and digital LCD’s use for advertisement, and ad on company websites, because the way are doing thing can be change. Some people could not like these things, they prefer old things, rather than adapting a new technology. These methods are cost efficient, and less time consuming.
Organization success and core-competencies, depend on the abilities of employees that accept diversity and realize its benefits, organization can be effectively handle these problems related to issues of workplace diversity, organization do overcome to work the for example language, , cultural, perceptual problems for the success of diversity programs.
CULTURAL ISSUES IN THE WORKPLACE DIVERSITY:
Acceptance and Respect
An essential esteem that adds to an effectively broadened working environment is regard among specialists and representatives. At the point when there is an absence of acknowledgment of the differing society and convictions among workers, clashes may emerge. Some of the time, this contention swings to enmity and may even effectuate circumstances of savagery.
At the point when workers acknowledge the contrasts between each other, it brings about a sharing of thoughts and compelling coordinated effort. Acknowledgment encourages shared regard and keeps clashes from emerging. Decent variety preparing will enable workers to comprehend, acknowledge, and regard each other’s disparities.
Accommodation of Beliefs
Decent variety in social, profound, and political convictions can here and there represent a test in a differing work environment. To keep the point additional makes ethnic and individual autonomous of their work obligation.
Ethnic and Cultural Differences
There are still few people who hold partiality against individuals who have social, diverse ethnic and religious foundations the same as their own.
Ought to will not at all be endured in the working environment or (anyplace else). Inside organization approaches are with target directions and clear ought to be set up to keep representatives from showing preference. Social sensitivities preparing and assorted variety mindfulness programs in that are working in working environment will help to solve the issue and address them.
An investigation led demonstrates that men are 30% prone to elevated an administrative position than ladies. Also, men win an around 24.1% higher base pay than ladies.
Previously, ladies were paid not as much as men; however, the Equal Pay Act has changed that. As of late, there has been a deluge of ladies in the work environment. Bosses need to anticipate sex separation and keep up equity with respect to employing, pay, openings, and advancements.
Physical and Mental Disabilities
Be supportive with the employee who are disable and also don’t do discrimination with them don’t remark according to the employee. Providing a positive comfortable working environment to our employees, so they can do great work which does not discomfort them while doing work physically or mentally.
In future 2025, twenty to thirty-year old the workforce will be 75% and work culture are changing. Representatives of different ages many experience issues changes in the work environment to work culture that is the more youthful age is realizing.
Communication and Language
Language and correspondence obstructions are ever-present in organizations with a different. Dialect preparing for non-local English speakers can frequently keep this from happening. Enlisting multilingual or bilingual workers can likewise help conquer any hindrance.
Expanding decent variety in the working environment will profit your organization over the long haul. Truth be told, organizations with a more various workforce perform 35% national industry medians.
Workforce Diversity Ratio in Haier Pakistan
According to HR Director of Haier Pakistan (Pvt ltd) workforce diversity ratio of different people from different regions in Pakistan and China. There is a lot of work force diversity in the company. 30% of employees are Pakhtons 20% are Chinese and rests are locals. These people are including in management staff and non-management staff also.
There are also some employees from minorities. The workforce is also diverse in age too we saw young blood and old experienced person working together. In some of the unit’s women are also playing their role.
Workforce Diversity Relations with Practical Implications
Work environment properly change refers to the change of differences between people in an
Association. Basically, this thing encloses race, sexual orientation, ethnic get-together, age,
Identification, individual style, position, ranked capacity, training, to minimize the diversity in
How everyone their selves in a company, similarly how they think about the other people. Those explanations effect their communications. For a wide group of management to work
Successfully, human benefit professionals need to reduce workable issues. For example,
Communication, flexibility and change. Properly change will reduce the diversity in an
Communicating the Vision
Fruitful associations comprehend that work environment decent variety isn’t just the obligation of the HR division. Official administrators and pioneers must impart the significance of decent variety at each level inside the association. An association’s pioneers can convey their devotion to work environment decent variety utilizing an assortment of techniques. Officials may make an office exclusively centered around the organization’s assorted variety endeavors or may issue decent variety centered articulations to bring down level staff and the group. The two techniques show an association’s sense of duty regarding working environment assorted variety.
The growth of properly diversity in the working environment can show an assessment for the original much management. Organizations use properly diversity formation to allow their direction. Several variety to pay attention succeeds manufacture a work environment where people know and respect the distinctions in race, sex, religion social behavior and thinking patterns. Properly change preparing can equally help to decrease worker conflict inside an organization. Organizing is greatest when linked with other properly changes in plans and accessible to management on all levels
Evaluating Diversity Progress
Many organizations us evaluations to measure the competence of its various changing in activities and plans. Evaluations usually measure in typical job self-analysis can increase the employee turnover in the work place. Some rare relations include evaluations as a part of their vigorous employing method. As a result, in much organization evaluation process is increase even Chief level position having an evaluation. A part of the appraisal procedure is
Benefits of Workplace Diversity
In an organization there are many benefits of diversity this is necessary for the competitive advantage and success of organization and base on the organization culture where employee can accept change and realize its benefits. When organization actively solves the problem of workplace diversity issues and for the development and applies the diversity plans for the different benefits. These benefits are reported as:
Organization use workforce in some different purposes and supply a more honored range of answers for matters in advantage, obtaining, and term of assets. Workers in the different organization can acquire the extraordinary skills and come across the recommended thoughts that are flexible to adjusting in the changing markets and user requests.
Broader Service Range
In a diverse organization gathering of services, skills and knowledge’s (e.g. languages, national, Social, thoughtful) tolerates a company to deliver facility to customers on a worldwide origin.
Variety of viewpoints
A different workforce that feels great imparting shifting perspectives gives a bigger pool of thoughts and encounters. The association can attract from that pool to meet business methodology needs and the requirements of clients all the more adequately.
More Effective Execution
Associations that help not too bad assortment in the workplace move most of their agents to
Perform to their most amazing limit. Wide systems would then have the capacity to be executed; realizing higher productivity, advantage, and level of gainfulness.
A fundamental part in an association experiencing an advancement in better than average
Assortment is the change and utilization of arranged assortment techniques. Making nice
Assortment approaches empowers chairmen to grasp isolation and the outcomes for appreciating unreasonable practices. Making and completing not too bad assortment courses of action in like manner empowers.
Challenges of Diversity in the Workplace
Taking full preferred standpoint of the advantages of decent variety in the working environment isn’t without its difficulties. A portion of those difficulties are:
Correspondence – Perceptual, social and dialect boundaries should be overcome for decent
Variety projects to succeed. Incapable correspondence of key destinations brings about disarray, absence of cooperation, and low confidence.
Protection from change -There are dependably representatives who will decline to
Acknowledge the way that the social and social cosmetics of their working environment is
Evolving. The “we’ve generally done it along these lines” attitude hushes new thoughts and restrains advance.
Execution of assorted variety in the working environment arrangements: This can be the abrogating test to all decent variety advocates. Equipped with the consequences of worker evaluations and research information, they should assemble and actualize a tweaked technique to augment the impacts of assorted variety in the work environment for their specific association.
Recommended diversity in the workplace:
Members of the organization need to formulate as well as execute the diverse a set up in the workforce.
The employees ought to embrace change and be inclusion towards openness to new experience in organization as a result it would give them an edge in their functions and management handling.
Companies need to encourage employees to express their ideas and opinions and attribute a sense of equal value to all. Furthermore, the promotion of diversity in leadership positions as it will provide practical visibility and realizes the benefits of diversity in the workplace. The Utilizing of diversity training and tool to shape your diversity policy in the company
Haier Pakistan (Pvt Ltd) company is leading the home appliance sector; the portfolio of company is rapidly change from the last few years. They produce more no. of units to complete the demand of market and still leading in home appliances market. The Adapt a new change, change their system, This Company HR head Said that our management staff and our employees is our family, and we care about our family. In few years, Haier become a market leader in Home Appliances industry. They also care about the customer. There are equal workforce and employment opportunities in Haier Pakistan (Pvt Ltd).
In short with the dramatic changes the economy ends up being forming rules around the world, our workforce ends up being dynamically changing. Various accomplishments and force will depend upon the ability to administer arranged in the workplace sufficiently. Pursing affiliation’s to survey different procedures and plan for the foreseeable future.
The changes in the diverse work force continue to change along with the requirement for contemporary managing the behaviors of the employees. There should be focus on an approach of level ranking or non- hierarchical, decentralized, and a functional organizational structures will be beneficial for the company. New opportunities and work challenges create a climate of characteristics, values that would built up the diverse workforce
https://www.quora.com/What-is-workforce-diversity-and-what-implications-does-it-have-for-managershttps://www.researchgate.net/publication/228892323_Cultural_Diversity_Implications_For_Workplace_Management accessed May 06 2018.